FAQ for partners
In your partner area, you keep an overview of what happens to each of your customers. In addition, before the expiry of an MPS agreement, you will be informed about the upcoming contract date, 6 months before expiry, 3 months before expiration and 4 weeks before expiration, so you can decide together with your customer what you want to do after the contract . Printer4you.com only takes you the standard topics of an MPS contract, e.g. The delivery of the printers, the automatic delivery of new supplies and the calculations or billing. In addition, you can settle your deliberations, your installations of the printers, the repairs (inasmuch as you are registered as a service partner with us) and software installations and the software maintenance directly with your customer, so you can keep your customer loyalty in any case Build a partnership with us.
In your partner area, you will find all bill statements in the past, which you can download as an Excel file at any time.
 In the case of the technician registration, you can make the necessary data concerning the place of use and the qualifications of your technicians, so that our system can correctly assign the service application to you. You will then receive from us the appropriate service tickets. You can then settle your warranty claims independently with the manufacturers, repairs outside the warranty can be charged with printer4you.com. You will see, with our partner area, this is all very easy to handle.