Printer service management - service technician

Just a few clicks away

With the service technician is only a few clicks away. Fast and simple - you can create a service request without having to obtain detailed information about the device.

Devices operated by our online management are fully known to us so we already know the model, serial number, location, the contact person in your office or premises and the warranty state, in cases where you already have an MPS contract with us. So you only need to tell us what the problem is.

The online management directs your request directly to the respective manufacturer in the event of a warranty call or to one of our service partners. The current status of your service order can be viewed in your customer area - so you always have a complete overview of service tickets.

Service-Techniker inklusive

Don't you want to take advantage of the benefits right away and stop wasting time?

Just download the client software here, follow the installation wizard and you can get started!

Here you can see some printing systems live at our offices in Velten. If you want to manage your own printing systems in just a few hours, register your printers here.

Still have questions about this topic? Then call us on: 03304 2472-770 (Mon-Fri from 8am to 5pm) or send us an email to
You can also use our contact form

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