Printer service management - service technician

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With printer4you.com the service technician is only a few clicks away. Fast and simple - you can create a service request without having to obtain detailed information about the device.

Devices operated by our online management are fully known to us so we already know the model, serial number, location, the contact person in your office or premises and the warranty state, in cases where you already have an MPS contract with us. So you only need to tell us what the problem is.

The printer4you.com online management directs your request directly to the respective manufacturer in the event of a warranty call or to one of our service partners. The current status of your service order can be viewed in your customer area - so you always have a complete overview of service tickets.

Don't you want to take advantage of the benefits right away and stop wasting time?

Just download the client software here, follow the installation wizard and you can get started!

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With just a few clicks you can manage your own printing systems!

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Device	Counters	Prints Last 7 Days	MPS currently possible?	Mode Order Supplies
HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6	Total: 6516 Black: 1520 Color: 4996	0 0 0	Yes	fully automated
EPSON WP-4515 Series EPSON-4515 SN: NXQY013394	Total: 556 Black: 162 Color: 394	0 0 0	Not yet	Semi-automated
HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ	Total: 9058 Black: 2959 Color: 6099	68 12 56	Yes	Semi-automated
HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J	Total: 396 Black: 131 Color: 246	0 0 0	Yes	Semi-automated
HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12	Total: 278 Black: 58 Color: 220	0 0 0	Yes	Semi-automated
Canon LBP251 LBP251 SN: NEHA059755	Total: 361 Black: 361 Color:	0 0 0	Not yet	Semi-automated
Canon iB4100 series iB4100 series SN: AELV01208	Total: 181 Black: Color:	0 0 0	Not yet	Semi-automated
Canon MB5400 series MB5400 series SN: AENE04360	Total: 783 Black: Color:	11 0 0	Not yet	Semi-automated

Device	Location	Supply Contact Person	Contact Person Service / Support
HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
EPSON WP-4515 Series EPSON-4515 SN: NXQY013394	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
Canon LBP251 LBP251 SN: NEHA059755	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
Canon iB4100 series iB4100 series SN: AELV01208	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de
Canon MB5400 series MB5400 series SN: AENE04360	Printer Care Service GmbH Street: Am Markt 4 Postal code / City: 16727 Velten	First name: Stephanie Family name: Kelm Tel: +49 (0) 3304 2472-770 e-mail: info@printer-care.de	First name: Stephanie Family name: Kelm Tel.: +49 (0) 3304 2472-770 e-mail: info@printer-care.de

Device	IP Address	Firmware	System name	Mac-address	Last import
HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6	10.10.20.10	Date 2015-11-24 ROM LWP1CN1548AR	HPOJPROX476MFP	843497F7FB06	20.05.2019 21:00:00
EPSON WP-4515 Series EPSON-4515 SN: NXQY013394	10.10.20.15		EPSON-4515	0026ABFFDD9F	20.05.2019 21:00:00
HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ	10.10.20.11	Date 20150608	NPI4DB1B4	5820B14DB1B4	20.05.2019 21:00:00
HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J	10.10.20.16	Date 20141212 ROM 2304061_439464	NPIBD1DDB	D0BF9CBD1DDB	20.05.2019 21:00:00
HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12	10.10.20.114	Date 20120808	NPI1A9B9B	9CB6541A9B9B	23.07.2018 15:00:09
Canon LBP251 LBP251 SN: NEHA059755	10.10.20.14	01.36	LBP251	F0038C126B09	20.05.2019 21:00:00
Canon iB4100 series iB4100 series SN: AELV01208	10.10.20.12	1.070	iB4100 series	F80D60271A3A	20.05.2019 21:00:00
Canon MB5400 series MB5400 series SN: AENE04360	10.10.20.13	1.070	MB5400 series	84BA3B8BC9F5	20.05.2019 21:00:00

Image	Device	Ink / Toner level	Item Identification	Capacity in days	Capacity in pages
Required supplies	HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6	62% 79% 0% 86%	Inkjet Inkjet Inkjet Inkjet	0 0 0 0	8151 6674 139 144
Required supplies	EPSON WP-4515 Series EPSON-4515 SN: NXQY013394	1% 100% 34% 28%	Inkjet Inkjet Inkjet Inkjet	0 0 0 0	30 0 864 744
	HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ	77% 81% 64% 73%	Toner Toner Toner Toner	330 297 176 227	1915 3355 2688 2755
	HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J	79% 41% 39% 44% 80%	Inkjet Inkjet Inkjet Inkjet Waste ink tank	0 0 0 0 0	3358 950 882 1077 15826
	HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12	82% 88% 86% 86%	Toner Toner Toner Toner	0 0 0 0	0 0 0 0
	Canon LBP251 LBP251 SN: NEHA059755	43%	Toner	0	978
	Canon iB4100 series iB4100 series SN: AELV01208	53% 49% 54% 52%	Inkjet Inkjet Inkjet Inkjet	0 0 0 0	0 0 0 0
Required supplies	Canon MB5400 series MB5400 series SN: AENE04360	73% 73% 77% 0%	Inkjet Inkjet Inkjet Inkjet	786 662 820 0	186 110 131 131

Online	Image	Device	Alerts Ð Warning
		HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6
		EPSON WP-4515 Series EPSON-4515 SN: NXQY013394
		HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ
		HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J
		HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12
		Canon LBP251 LBP251 SN: NEHA059755
		Canon iB4100 series iB4100 series SN: AELV01208
		Canon MB5400 series MB5400 series SN: AENE04360

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Device	Counters	Prints Last 7 Days	Threshold	Device orderes automatically	Further actions
HP Officejet Pro X476dw MFP HPOJPROX476MFP SN: CN359DJ0G6	Total: 6516 Black: 1520 Color: 4996	0 0 0	10% 10% 10% 10%	fully automated	Service disrupted Order supplies Remote maintenance Remove the printer
EPSON WP-4515 Series EPSON-4515 SN: NXQY013394	Total: 556 Black: 162 Color: 394	0 0 0	10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
HP Color LaserJet MFP M476dw NPI4DB1B4 SN: CNB7H781JQ	Total: 9058 Black: 2959 Color: 6099	68 12 56	10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
HP Officejet Color FlowMFP X585 NPIBD1DDB SN: CN533CY02J	Total: 396 Black: 131 Color: 246	0 0 0	10% 10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
HP LaserJet 300 colorMFP M375nw NPI1A9B9B SN: CND8FCTG12	Total: 278 Black: 58 Color: 220	0 0 0	10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
Canon LBP251 LBP251 SN: NEHA059755	Total: 361 Black: 361 Color:	0 0 0	10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
Canon iB4100 series iB4100 series SN: AELV01208	Total: 181 Black: Color:	0 0 0	10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer
Canon MB5400 series MB5400 series SN: AENE04360	Total: 783 Black: Color:	11 0 0	10% 10% 10% 10%	Semi-automated	Service disrupted Order supplies Remote maintenance Remove the printer

Tip!

Here you can see some printing systems live at our offices in Velten. If you want to manage your own printing systems in just a few hours, register your printers here.

Download the client software now, install it and manage your own printing systems right away!

Download now

Still have questions about this topic? Then call us on: 03304 2472-770 (Mon-Fri from 8am to 5pm) or send us an email to info@printer4you.com.
You can also use our contact form

Printer service management - service technician

Don't you want to take advantage of the benefits right away and stop wasting time?

With just a few clicks you can manage your own printing systems!

With just a few clicks you can manage your own printing systems!

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