Data protection and privacy information, as well as information about your consent.
As the authority responsible for data protection law, we assure you that the collection, storage, modification, transmission, blocking, deletion and use of your personal data in our company is always in accordance with the protection of your personal data With the applicable data protection regulations and other legal requirements.
Collection of personal data by us
Within the framework of the order process, we ask you to use the customer data form to transfer various personal data from you, which you transfer to us by sending your order together with the other data of the order. We will only collect the personal data you provide.
Purpose of the collection, processing and use of personal data and any consent given
The collection of your personal data by us within the scope of the order process as well as their subsequent processing and use takes place in order to fulfill our own business purposes within the framework of the concluded contractual relationship.
If you create a customer account, the collection, processing and use of the personal data takes place with the purpose that the personal data need not be entered again in future orders.
Transfer of data
Personal data will not be disclosed to third parties for purposes other than those listed below.
If necessary for processing or executing a contractual relationship and in accordance with section 6, para. 1, sentence 1, b DSGVO, personal data will be forwarded to third parties.
Recipients of data:
- Transport companies
For the delivery of ordered items we cooperate with suppliers. The following data may be transmitted to transport companies for the purpose of delivery and for providing the customer with a delivery date/time: first name, surname, postal address.
- Partner companies and manufacturers
Depending on the type of product in offer, we may pass on personal data to partner companies and manufacturers (mainly printer manufacturers), which grant us special prices or project prices.
- Payment Services
For the processing of payments and depending on which payment service provider is selected during the order process, we will pass on payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us.
Collection of personal data during the process of ordering
- Order processing
We process personal data collected during customer orders for the purpose of implementing contractual relationships. The contact data provided by the customer, as well as the personal data collected in the course of processing the order (including name, address, e-mail address, payment and return information, date of birth and telephone number if required), are collected and saved for the purpose of order processing and maintaining a customer account. In accordance with legal requirements, we use e-mail addresses to send order confirmations to customers.
- Account / customer account
Our web store provides the customer with the option of setting up a password-protected customer account, which allows access to the data collected and saved by us at any time. The customer can manage (change, correct, delete) the collected and saved data in the customer account as well as manage consents granted. For the set up of a customer account in our web store, we collect and save the first and last name as well as an e-mail address of the customer.
Credit rating and scoring
As long as we are in advance, e.g. in the case of a purchase on account, we may collect creditworthiness information on the basis of mathematical-statistical procedures at Creditreform Stuttgart Strahler KG / Theodor Heuss Str. 2 / D-70174 Stuttgart.
For this purpose, we submit the personal data required for a creditworthiness check to Creditreform Stuttgart Strahler KG / Theodor Heuss Str. 2 / D-70174 Stuttgart and use the obtained information on the statistical probability of a payment default for a weighted decision on justification, implementation Or termination of the contract.
The credit assessment may include likelihood values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your legitimate interests will be taken into account according to legal requirements.
Identity and credit check when selecting Billpay payment methods
If you choose one of the payment options of our partner Billpay GmbH , You will be asked in the ordering process to agree to the transfer of the data required for processing the payment and an identity and creditworthiness check to Billpay. If your consent is given, your data (first and last name, street, house number, postal code, town, date of birth, telephone number) as well as the data relating to your order are transmitted to Billpay.
In addition, Billpay may use third-party tools to detect and prevent fraud. Data collected with these tools may be stored encrypted by third parties so that they can only be read by Billpay. Only if you choose a payment method from our co-operation partner Billpay, this data will be used, otherwise the data automatically expire after 30 minutes.
In order to make our services more individual, we use so-called cookies. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliates to recognize your browser on the next visit (persistent cookies). Most browsers are set to accept cookies automatically. This means that the corresponding cookies are stored on your computer. If you do not want the storage of cookies on your computer, you can prevent the storage of the cookies by modifying the browser settings to the effect that cookies are not accepted.
Transfer of personal data to third parties
A transfer of your personal data to third parties by us is exclusively made to the service and cooperation partners involved in the course of the contract, such as the logistics company charged with the delivery, the responsible retailer or the credit institution . However, in the case of transmission of your personal data to third parties, the scope of the data transmitted is limited to the minimum required.
If you have completed a service request form, the collection, processing and use of your customer data is carried out for the purpose of processing the request. In this case, you have declared the following consent:
I agree to the transfer of personal data to third parties for purposes of processing the request Service and cooperation partners involved in the processing of requests and contracts, such as the network partner responsible for carrying out the service, the logistics company charged with the delivery and the credit institution commissioned with payment matters. However, the scope of the data transmitted is limited to the required minimum. " p>
Any consent given to the transfer of personal data to third parties can be revoked at any time with effect for the future by sending us an informal message to firstname.lastname@example.org . p>
Revocation of the storage of customer data
You may revoke any consent to the storage of your customer data at any time with effect for the future by sending us an informal message to email@example.com
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the Website (including your IP address), as well as the processing of such data by Google by downloading the browser plug-in available at the following link And install. The current link is http://tools.google.com/dlpage/gaoptout?hl=en .
Alternatively, you can click Link, that Google Analytics collects data about you within this website. By clicking on the link above you download an "opt-out cookie". Your browser must therefore generally allow cookies to be saved. If you delete your cookies regularly, you will need to click the link again each time you visit this website.
Google AdWords remarketing
Google AdWords Conversion Tracking
This website also uses Google Conversion Tracking. Google AdWords will place a cookie on your computer, provided you have reached a Google ad on our website. When the user visits specific pages of the AdWords customer's website, Google and the customer can recognize that the user clicked on the ad and was forwarded to this page. Each Adwords customer receives a different cookie. Cookies can not be tracked through AdWords customers' websites. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have chosen conversion tracking. AdWords customers will see the total number of users who have clicked on their ad and have been redirected to a conversion tracking tag. However, they do not receive any information that allows users to be personally identified. If you do not want to participate in the tracking process, you can also refuse the setting of a cookie, for example by using a browser setting, which automatically deactivates the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the www.googleadservices.com domain. Google's conversion tracking tracking is provided by here .
Retargeting via AdRoll
Facebook visitor action pixel
The "Visitor Action Pixel" is a service of Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA or, if you are based in the EU, Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. This enables us to determine target groups for advertisements on Facebook, so-called "Facebook Ads", on the basis of website visits and the surfing behavior there. We also use this pixel to measure the effectiveness of online marketing measures. This allows us to track users' actions after they have seen and / or clicked on a Facebook ad and then placed an order.
When the website is called up, the pixel is directly integrated by Facebook and can save a cookie on your device. If you subsequently log in to Facebook or are already logged in to Facebook, your website visit will be noted in your profile. The user data collected are anonymous to us and therefore do not allow us to draw conclusions about the user identity. However, this data is stored and processed by Facebook, so that it is possible to draw conclusions about the respective user profile. Facebook processes data in accordance with Facebook's data usage guidelines . If you are not a member of Facebook, you are not affected by this data processing.
The web tracking on this page is:
Interactive Performance Deutschland GmbH
This website uses technologies from Interactive Performance Deutschland GmbH (www.interactiveperformance.de) and its technology partners to collect and save data about your usage behavior on our website for optimization and marketing purposes. This data is used to analyze visitor behavior and is used to create pseudonymous user profiles. For this purpose, cookies are used that enable an Internet browser to be recognized when you visit again. However, the usage profiles collected by Interactive Performance Technologie will not be merged with personal data about the bearer of the pseudonym without the express consent of the visitor. The IP addresses of visitors are shortened before being saved, so that personal references are excluded and it is no longer possible to combine user profiles into IP addresses.
Further information can be found in the data protection declaration of Interactive Performance Deutschland GmbH. Visitors to the website can use Interactive Performance Technology to collect and store data for this website at any time in the future by opting out (http://bit.ly/2zx6uyo) disagree.
Our Internet presence uses social plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook social plugins can be found on the Facebook logo (Facebook: white "f" on a blue field) the "Like button" or the "Share button" on our websites. An overview of the Facebook social plugins can be found here: https://developers.facebook.com / Docs / plugins? Locale = en_DE.
If you visit a website of our Internet site that contains such a plugin, the plug-in creates a direct connection between your browser and the Facebook server. This gives Facebook the information that you have visited the corresponding page of our Internet site with your IP address. If you click the Facebook "Like button" while you are logged in to your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit of our Internet presence with your Facebook account. We would like to point out that as a provider of the Internet presence we are not aware of the content of the transmitted data as well as their use by Facebook. We therefore have no influence on the extent of the data that is collected by Facebook with the help of this plug-in.
Obtainability of your consent
You can always access the content of your consent with this document at any time.
You have the right to receive free of charge information about the personal data stored for you. We may ask you to contact the address given in the supplier 's registration form. If the personally identifiable personal data stored with us is incorrect, the data are automatically corrected for a corresponding note.
You also have the right to revoke your consent to the storage of your personal data stored on your behalf at any time and without giving reasons for the future. For this, just send an informal message. In the case of a corresponding notification, the personal data stored for you will be deleted, unless the relevant data are still required to fulfill the obligations of the concluded contract or legal provisions are against a deletion. In this case, the deletion of the relevant personal data will be replaced by a deletion.
We may ask you to contact the address given in the provider's registration form for all data protection requirements.
Data protection for the use of mouseflow / creation of pseudonymous user profiles for web analysis
On this website, data are collected and stored by Mouseflow, a web analysis service provided by the provider Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze the visitor behavior and are evaluated for the improvement and appropriate design of our offer.
Cookies can be used for this purpose. These are small text files which are stored locally on the computer of the site visitor, thus enabling a re-recognition when visiting our website again. The pseudonymized usage profiles are not combined with personal data about the bearer of the pseudonym without a separate consent from the data subject.
Data collection and storage for the purpose of web analysis can be countered at any time with effect for the future by deactivating it under the following link: https://www.mouseflow.com/opt-out/
Last update: 29/08/2020